Amazon Outrage
Here is a slightly edited version (to protect the source) of some info about Amazon's latest dirty dealings. For info, Hachette Livre are a large publishing company who own, for instance, the Headline imprint.
"Hachette Livre UK & Amazon
Amazon has been removing the “buy button” from some of the Hachette Livre books and also removing some of their titles from promotional positions such as “Perfect Partner”, in order to apply pressure on them to give Amazon even better commercial terms than it presently receives.
Larger British book retailers already receive the most generous terms in the English-language world from publishers, including Hachette Livre. Of the “cake” represented by the recommended retail price of a general book, major retailers including Amazon already receive on average well over 50%. Despite these advantageous terms, Amazon seems each year to go from one publisher to another making increasing demands in order to achieve richer terms at the publishers' expense. (You may have read in the press a few weeks ago of Amazon’s penalties against Bloomsbury and its authors). If this continued, it would not be long before Amazon got virtually all of the revenue that is presently shared between author, publisher, retailer, printer and other parties. (Again, you may have read that in the USA Amazon has been demanding that it should take over the printing, initially of print-on-demand titles, dictating its own royalty terms to publishers and authors). Hachette Livre are politely but firmly saying that these encroachments need to stop now. Declining all additional terms demands is the approach that HL take with all major retailers, and it is particularly important in relation to Amazon.
Amazon has grown very rapidly since it launched and it now makes some 16% of all book sales in Britain. The creativity, value and range offered and the standards of service that have made Amazon so successful, are respected. At its present rate of growth, which was 30% last year, Amazon would become the largest bookseller in Britain in about three years. The retail market for book is not increasing and therefore much of this growth would inevitably come at the expense of “bricks and mortar” booksellers. This is of course not a criticism of Amazon, and no publisher can or should tell the public where to shop. However, it is a concern that more and more traditional booksellers are having to close their doors, with skilled individual booksellers losing their jobs, and this is due in part to Amazon’s aggressively low pricing on prominent titles. Therefore, despite their limited role in respect of these changes in the retail landscape, Hachette Livre are determined not to provide Amazon with further ammunition with which it could damage booksellers who offer a personal service, browsing facilities and other valuable benefits to the reading public.
Amazon’s reputation to date has been built on range, service and honest recommendations to customers. Their current actions represent reduced range and service together with distorted recommendations – effectively creating a breach of trust between Amazon and its customers, particularly its “Prime” customers who have paid to have free delivery on a comprehensive range of books."
NB: I've written an update here, with more info about who Hachette Livre are, and some suggestions for things you can do to help.
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"Hachette Livre UK & Amazon
Amazon has been removing the “buy button” from some of the Hachette Livre books and also removing some of their titles from promotional positions such as “Perfect Partner”, in order to apply pressure on them to give Amazon even better commercial terms than it presently receives.
Larger British book retailers already receive the most generous terms in the English-language world from publishers, including Hachette Livre. Of the “cake” represented by the recommended retail price of a general book, major retailers including Amazon already receive on average well over 50%. Despite these advantageous terms, Amazon seems each year to go from one publisher to another making increasing demands in order to achieve richer terms at the publishers' expense. (You may have read in the press a few weeks ago of Amazon’s penalties against Bloomsbury and its authors). If this continued, it would not be long before Amazon got virtually all of the revenue that is presently shared between author, publisher, retailer, printer and other parties. (Again, you may have read that in the USA Amazon has been demanding that it should take over the printing, initially of print-on-demand titles, dictating its own royalty terms to publishers and authors). Hachette Livre are politely but firmly saying that these encroachments need to stop now. Declining all additional terms demands is the approach that HL take with all major retailers, and it is particularly important in relation to Amazon.
Amazon has grown very rapidly since it launched and it now makes some 16% of all book sales in Britain. The creativity, value and range offered and the standards of service that have made Amazon so successful, are respected. At its present rate of growth, which was 30% last year, Amazon would become the largest bookseller in Britain in about three years. The retail market for book is not increasing and therefore much of this growth would inevitably come at the expense of “bricks and mortar” booksellers. This is of course not a criticism of Amazon, and no publisher can or should tell the public where to shop. However, it is a concern that more and more traditional booksellers are having to close their doors, with skilled individual booksellers losing their jobs, and this is due in part to Amazon’s aggressively low pricing on prominent titles. Therefore, despite their limited role in respect of these changes in the retail landscape, Hachette Livre are determined not to provide Amazon with further ammunition with which it could damage booksellers who offer a personal service, browsing facilities and other valuable benefits to the reading public.
Amazon’s reputation to date has been built on range, service and honest recommendations to customers. Their current actions represent reduced range and service together with distorted recommendations – effectively creating a breach of trust between Amazon and its customers, particularly its “Prime” customers who have paid to have free delivery on a comprehensive range of books."
NB: I've written an update here, with more info about who Hachette Livre are, and some suggestions for things you can do to help.
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Labels: Amazon Outrage, Politics, Writing About Writing
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